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Associate-Operations Optimization (Data Management) - Mandarin Support

AIA | Cyberjaya, Malaysia | Posted June 11, 2026

Position Overview

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

Capturing Claims Data for all claims (Life & CS) within the required benchmarks and perform manual data intervention Hospital Bill Item.

Job Responsibilities:

  • Process data capturing for all claims (Life & Corporate Solution) requests received as per stipulated requirements.

  • Perform hospital bills manual data remediation.

  • Ensure meeting individual quality, turnaround time and productivity benchmark.

  • Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.

  • Validate data accuracy and liaise with relevant parties to rectify data quality.

  • Develop procedures for reporting, extract, collate and populate data to reporting template.

    ...
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