Position Overview
About the Team
Associates work at the forefront of emerging fraud trends on the DoorDash platform. They operate at the lowest level of detail to recognize root causes of various methods and behavioral patterns which incur financial loss or reputational risk to the company. The insights from this work fuel conversations and action plans geared toward the detection, containment and prevention of fraud. This role will support an AI prompting initiative aimed at advancing fraud analysis and decision support through innovative use of artificial intelligence. The scope of work may expand as business and AI capabilities evolve.
About the Role
The Associate, Fraud Insights Operations analyzes significant fraud trends and new vectors. They collaborate with Strategy & Operations to understand fraud mechanisms, identify necessary long-term solutions, and implement interim containment measures while awaiting more comprehensive resolutions. This role also supports internal partners by p...