Role Summary

We are seeking Associate Director/Director - Regional Operations to be based in India to lead our APAC-based delivery teams supporting global clients within our Infrastructure Managed Services organization.

Operating in a shared-service delivery model, these teams support multiple customers and work closely with globally distributed Heads of Technology Towers (Digital Workplace, Hybrid Cloud Infrastructure, Network & Security Services).

The Senior Manager will act as the local operational leader for APAC, responsible for people leadership, service delivery performance, delivery productivity, and financial efficiency of the organization. The role ensures that local teams operate at high levels of productivity, utilization, service quality, and cost discipline, contributing directly to the financial performance and margin of the managed services business.

The ideal candidate is a strong people leader with deep experie...