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Associate Director, Global Customer Insights

BD | Covington, United States | Posted June 12, 2026

Position Overview

Description

The successful candidate will thrive in a highly matrixed, global environment with an enterprise‑first approach, balancing strong points of view with curiosity, collaboration, and respect for varied perspectives. They will bring a bias for action, continuous improvement, and constructive challenge, aligned with BD Excellence principles and a commitment to delivering sustainable, long‑term impact.

The primary responsibilities of this role, are to:

  • Lead Global Insights agenda with assigned BUs that enables the achievement of BD long-term success with focus on Launch Excellence

  • Accountable for ensuring insights measurably improve launch decisions, value propositions, and commercial outcomes for priority programs

  • Serve as a subject matter expert in Insights formulation; design and facilitate cross‑functional workshops; coach teams on insights quality standards.

  • Support all stages of NPD ...

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