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Job Description
What is the opportunity?
Join RBC Investor Services as a Client Design Associate and play a pivotal role in our clients' digital transformation journey. This position offers the unique opportunity to combine strategic thinking with hands-on execution, helping clients unlock value through digital adoption. You'll work with a consultative, solutions-oriented mindset—anticipating client needs, driving measurable improvements, and delivering exceptional service that sets RBC apart.
What will you do?
Client Discovery & Assessment
Conduct discovery sessions to understand technology infrastructure, document current systems and pain points, and identify business objectives and success metrics.
Strategy & Analysis
Develop insights into business strategies, conduct gap assessments for digital adoption opportunities, analyze reporting needs, map workflows, and present findings wi...