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Assistant Vice President, Professional Services

$120-$140K

Our client is a privately held premier OSS software developer with headquarters in Richmond Hill, Ontario. Their client list is global with Tier I and II communication service providers. This position is based in Richmond Hill, Ontario reporting to the Vice President Global Services. Travel will be 50-60% within North and Latin America and Europe.

Key Responsibilities

Program Operations

• Overall responsibility for high quality, timely and profitable professional services proposals, contracts/work definitions and associated customer/partner deliveries
• Contract development, negotiation and commitment management of all required business agreements (prime and subcontract)
• Overall responsibility for client satisfaction related to all customers/partners activities
• Coordination and escalation of issues/jeopardy t...