Overall Purpose

• Designing optimal global operating models that establish how and where work is performed and translate those decisions into actionable workforce management strategies
• Optimizing workforce management practices that maximize our capacity and efficiency

Responsibilities

Global Operating Model

• Develop and implement Global Operating Model strategies and roadmap aligned with Canadian Operations' business objectives to optimize resource utilization and establish operational resilience
• Drive initiatives to leverage cost‑effective global workforce solutions and optimize our distinctive and diverse talent footprint
• Conduct in‑depth workforce distribution analysis to identify optimization opportunities that inform both operating model decisions and workforce management practices
• Develop robust metrics and KPIs to measure workforce model effectiveness and inform continuous improv...