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Assistant Store Manager Focused on Customer Experience and Team Growth

Dollarama | Canada, Canada | Posted May 26, 2026

Position Overview

Step into an engaging role as an Assistant Store Manager, where you will lead daily operations and enhance customer satisfaction. Collaborate with the Store Manager to achieve sales targets while developing your team in a dynamic retail atmosphere.
Your role involves operational support, including assisting in managing staff, merchandising, and addressing customer concerns. You’ll be integral to training initiatives, cash management, and ensuring adherence to company policies. Regular evaluations and feedback will be part of your responsibility, helping to build a strong and effective team.
Key Responsibilities:
• Support Store Manager in daily operations
• Assist in merchandising and daily stock tasks
• Resolve escalated customer service issues
• Train and coach employees for growth
• Conduct performance evaluations regularly
Requirements:
• 2 years of retail experience required
• Minimum 2 years in management or supervisory role
• Strong communication...

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