At One NZ, we’re all about people serving people and connecting communities. As a Floor Lead in our Retail Store, you'll inspire and guide Customer Champions, ensuring a great customer experience and driving sales while recruiting new team members and developing the store team.

This is a full‑time role (40 hours per week) requiring Monday‑to‑Sunday availability for scheduled shifts, based in Botany Downs, Auckland.

Ko tō mahi – what you’ll do

• Lead and inspire the team of Customer Champions.
• Collaborate with the Retail Lead, Area Lead, Market Lead, HRBP and People & Planning to meet staffing needs and build rosters.
• Ensure every customer leaves delighted with their One New Zealand Retail experience.
• Achieve and surpass sales targets.
• Partner with the Retail Lead and Talent Acquisition to recruit and grow the team.
• Support continuous development of staff with coaching and mentoring.
• Maintain...