Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system.

Ensure that the team is properly trained and equipped to deliver the service to customers.

Building and maintaining strong relationships with customers. This involves understanding their needs and expectations and ensuring that the system in meeting those needs.

Ensuring that the service delivery & service level meets the quality standards set by the customers. This involves monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary.

Managing the service delivery budgets, including resource allocation, cost management, and revenue forecasting.

Managing service delivery contracts with customers. This includes negotiating terms, ensuring compliance with contractual obli...