Reporting to Restaurant General Manager Assistant Restaurant Reservations Manager oversees the reservations process ensures smooth guest booking experiences and drives revenue through proactive sales strategies. This role combines operational excellence with a strong commercial mindset to maximize occupancy and guest satisfaction.
What you will do:
- Oversee daily operations of the reservations desk.
- Maintain and update reservation systems accurately.
- Monitor table occupancy and optimize seating to maximize revenue.
- Identify upselling opportunities (special menus wine pairings private dining).
- Promote seasonal offers events and loyalty programs during the booking process
- Provide prompt courteous responses to guest inquiries.
- Communicate reservation details to staff to ensure smooth service.
- Train and supervise hostess team.
- Prepare reports on reservation trends and sales conversi...