Assistant Parts Manager – Acura of Langley

Responsibilities

• Ability to establish and maintain good relationships with customers and to exceed their expectations.
• Knowledge of automotive systems.
• Experience using CDK.
• Generate gross profit in the parts department through the sales of parts and accessories.
• Provide day‑to‑day support and coaching for parts staff.
• Assist in managing departmental expenses so a net profit is earned monthly.
• Maintain a consumer relations policy regarding wholesale customer follow‑up, material return, complaint handling, etc.
• Maintain programs designed to train, develop and motivate department employees.
• Maintain core handling, manufacturer returns, and damage claim procedures including storage, documentation, material returns, designated personnel, etc.
• Maintain an inventory storage system to include bin locations, bin numbering, in‑tags,...