Role Summary

Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. 

What's on your plate?

Own operational performance across the Local Shops ecosystem

• Lead the day-to-day execution of the ground Operations.

• Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.

Own Shopper Cost (CPO) efficiency & workforce optimization

• Take full ownership of shopper cost performance by driving in...