About The Job
To manage daily new business administration tasks and provide leadership to the team, ensuring accuracy, compliance and timely delivery of policy issuance.
Process daily transactions relating to New Business Underwriting, including new applications, medical/premium billing, policy issuance. Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers Identify process gaps and manage process improvement within the New Business administration team Lead and manage the team's daily operations, ensuring service standards, accuracy and operational efficiency. Other duties include (but not limited to), back-up duties during team member's absence and other ad hoc tasks as assigned. Ad-hoc projects assigned to support business operations Manage changes and enforce governance through providing overall guidance to staff on business deliverables, resource allocation, and...