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• Oversee daily operations of assigned procedural service points, including front counter services and administrative workflows.
• Partner with clinical leaders and nurse managers to resolve operational, system, and process issues in line with SOPs.
• Manage annual budgeting, financial reviews, and service development initiatives for assigned areas.
• Identify and mitigate safety risks to ensure a safe, clean, and patient-friendly environment.
• Plan and execute CAPEX and OPEX procurement to ensure operational readiness of service points.
• Drive service improvement initiatives to enhance patient experience and achieve departmental KPIs.
• Develop and implement clinical service plans to meet volume and financial targets in collaboration with clinical stakeholders.
• Coordinate licensing renewals, regulatory compliance, and audit readiness for procedural areas.
• Maint...