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Assistant Manager - Process Training (Fare Filing/Airline Process) - Mumbai

WNS | Mumbai, India | Posted June 10, 2026

Position Overview

Experience & Domain Knowledge
• Strong travel domain knowledge with in depth ATPCO Fare Filing experience.
• Minimum 5+ years of training experience on Fare Filing and GDS.
• Proven experience in new hire training and OJT coaching.
Skills & Competencies
• Strong ability to identify skill gaps and translate them into actionable training plans.
• Good knowledge of training methodologies and adult learning principles.
• Excellent coaching, feedback, stakeholder management, and people management skills.
• Strong analytical and planning abilities

Qualification : -

• Good knowledge of MS Office (PowerPoint, Excel, Word); exposure to digital or LMS based training preferred.
• Graduate in any discipline.
• Comfortable working in rotational shifts, as per business needs.

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