Responsibilities

• Support administrative work relating to service job (e.g. preparation of quotation, parts order etc.)
• Support product line machines worldwide on-site installation, modification, maintenance, calibration, troubleshoot and repair service.
• Provide timely and effective technical support to distributors, addressing inquiries and resolving issues related for domestic and international distributors.
• Conduct training sessions for distributors on product features and troubleshooting procedures to distributors.
• Manage and enhance the service skills of distributors, focusing on improving service capabilities among distributors in ASEAN and India.
• Support HHT in setup, installation or manufacturing of product line machines in Japan.
• Prepare job reports, meeting reports, technical reports etc. upon job completion.
• Technical support for distributors in India.

Qualifications