The Assistant Manager is a key leader responsible for upholding Disc Replay’s core values and ensuring that every Sales Associate provides an outstanding customer experience. This role centers on leading, managing, and holding accountable (LMA) the Sales Associate team, with a focus on hiring, training, performance management, and reinforcing company processes. The Assistant Manager is expected to proactively maintain a process-driven, people-focused environment and take ownership of the store’s customer service culture.

Key Responsibilities

Team Leadership & Management

• Oversee the Sales Associate Team, assisting in recruiting, onboarding, mentoring, coaching, and disciplinary actions as needed
• Lead, manage, and hold accountable the sales associate team, setting clear expectations and providing ongoing training and feedback
• Foster a culture that lives Disc Replay's core values and maintains a positive, professi...