ASSISTANT MANAGER - INFORMATION TECHNOLOGY (SYSTEM ENGINEERING) (EG10)

Manage daily system engineering operations and lead technical teams to ensure peak infrastructure performance, reliability, and service compliance.

Oversee infrastructure planning, implementation, and lifecycle management to meet business requirements while maintaining strict budget adherence.

Enforce SLA standards, operational governance, and project milestone delivery to sustain system stability and departmental accountability.

Responsibilities

1. Lead and supervise a team of system engineers and executives (EG07–EG09) to ensure high performance, technical capability, and service delivery standards.
2. Manage annual departmental budgeting, including CAPEX and OPEX planning, to control infrastructure expenditure and align resources with operational priorities.
3. Ensure infrastructure services meet or exceed agreed SLAs and OLAs to maintain service ...