The Restaurant Manager is responsible for shift management and the operational excellence their assigned department of a single Buffalo Wild Wing’s sports bar. The Restaurant Manager will work as a member of the management team maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

RESPONSIBILITIES:

· Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant.

· Effectively handle guest complaints.

· Build positive, professional relationships with members of the community.

· Manage department staffing needs to ensure proper staffing levels are maintained; review applications, interview candidates, and training.

· Lead shift meetings and solicit feedback from team members.

· Handles shift-by-shift coaching and performance counseling and ...