[What the role is]

Assistant Manager (Hard Services) / Estates & Facilities Management

[What you will be working on]

• Ensure safe, compliant, and efficient operation of M&E systems, in accordance with statutory requirements, relevant codes, and internal Standard Operating Procedures (SOPs).
• Oversee and manage service providers’ performance against contracted SLAs and KPIs, including system uptime, thermal comfort/IAQ, energy efficiency, fault response and restoration timelines, and overall service delivery.
  • Conduct regular oversight of service providers for assigned M&E systems (ACMV, Mechanical and Fire Protection), including verification of preventive maintenance execution and quality of closure for both critical and non-critical systems through sample checks and site walks.
  • Review and process service providers’ submissions, including quotations and job completion records, to ...