Position Overview
Join the luxury team at Jumeirah Mina Al Salam as an Assistant Manager in Guest Relations. This role is ideal for experienced hospitality professionals who thrive in high-end environments, ensuring exceptional guest service and smooth operations in one of Dubai's most prestigious resorts.
Job Details
- Location: Dubai, UAE
- Industry: Hospitality
- Function: Guest Relations / Front Office
- Salary: 10,000-12,000 monthly (Market estimated)
- Job Type: Full-time
- Education: Bachelor's degree in Hospitality or related field
- Experience: 3-5 years in luxury hospitality, preferably in guest relations or a supervisory role
What You'll Do
- Greet guests warmly, allocate seating efficiently, and maintain service standards.
- Manage guest complaints and feedback professionally, escalating issues as required.
- Optimize bookings using reservation systems to maxi...