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Assistant Manager, CX (Customer Experience)

Marina Bay Sands | singapore, Singapore | Posted June 04, 2026

Position Overview

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities
  • Role of the Assistant Manager, CX (for the specific assigned event) is to enhance and optimize the client's event experience within the Centre.
  • To interpret the needs of the client ensuring needs are met with satisfaction, to respond promptly to and acknowledge client's queries or requests.
  • To assist clients or their appointed event organizers to adhere to the rules & regulations, terms & conditions of our Centre to ensure that all Work Safety and Health procedures, security, fire safety regulations & government regulations are adhered to, in the interest of our Centre.
  • Maintain adequate knowledge of and compliance to all departmental policies/service procedures/standards.
  • Maintain positive guest relations at all times...

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