What You’ll Be Doing

• Attracts new Members through participation in school, community and business functions. Conducts, coordinates and trains staff on school visitations and off-site presentation efforts.
• Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement.
• Responsible for proactively resolving escalated Member inquiries and problems at the first point of contact.
• Acts as a resource for the platform/tellers on policies and procedures.
• Consistently provides a high level of service and is committed to increasing Member satisfaction.
• Performs and provides approva...