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Confidential | singapore, Singapore | Posted July 03, 2026
Position Overview
Job Descriptions - Oversee the overall performance of Service teams.
- Ensure contract compliance and meet or exceed KPIs.
- Identify lapses and formulate action plans for improvement.
- Foster a culture of service excellence and continuous improvement.
- Monitor and update account processes and procedures.
- Collaborate with Site Leads to develop and execute strategic business plans.
- Cultivate teamwork, collaboration and personal development within the team.
- Attending operation meeting and discussion with clients.
- Maintain data integrity in management systems.
- Uphold safety protocols and crisis management procedures.
- Enforce compliance with Health, Safety, Environmental and Risk Management policies.
- Oversee supply chain delivery, ensuring service quality.
- Ensure accurate and timely financial reporting and billing.
- Manage staff performance, development ...