This leadership position requires minimal supervision. The individual is responsible for exercising independent judgment to manage the daily operations related to optimally operating the hotel. This employee understands, appreciates, and embraces our vision, mission, and values. As a leader, one must be a self-starter and understand that the position requires 24-hour availability.
Compensation:$45,000 - $48,000 yearly
Responsibilities:- Training, mentoring, and supervising staff in the Front Desk, Maintenance, Housekeeping, Laundry, and Breakfast department
- Handling customer complaints and queries
- Walk/be present on property, especially during shift changes, to ensure daily priorities are communicated, which will equip individuals and the team for success
- Handle guest complaints and queries promptly and professionally to uphold service excellence.
- Core duties and responsibilities include the fol...