Overview

The Assistant Claims Manager Marine Liability will lead and develop the London-based team of three, specialising in Marine Liability claims. The role involves managing complex lead primary and excess claims, ensuring strong governance and service standards.

Responsibilities

Lead a team of 3 individuals in London who are responsible for Marine Liability claims, maintaining a high-performing team to support the claims’ philosophy and overall underwriting and claims proposition.

Handle open market lead primary and excess claims and oversee delegated claims arrangements across all product lines.

Provide support and guidance to team members on strategy, coverage, reserving and escalation to senior management where appropriate.

Agree and monitor service standards/KPIs for delegated arrangements and elevate material issues in line with governance.

Act as a point person for the volume team in Leeds and manage the claim’s alloc...