Position: Accounts Receivable – Assistant Manager

Location: Eastwood, Libis, Quezon City

Work Setup & Shift: Onsite | Day Shift

Benefits

• Competitive Rewards: Above-market compensation, healthcare coverage on day one (plus dependents), paid time‑off with cash conversion, group life insurance, and performance bonuses.

Responsibilities

• Team Leadership: Manage 7–8 AR Officers and one Team Leader, providing weekly coaching, performance reviews, and call monitoring.
• Portfolio Ownership: Personally manage a dedicated debtor ledger, making at least 20 outbound calls daily to keep overdue debt under 5%.
• Queue Management: Oversee the group inbox and phone queues to ensure enough staff are active to meet customer demand.
• Dispute Resolution: Handle complex account issues and reconciliations, working with sales and branch teams to resolve billing disputes.
• St...