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Asia Enterprise Customer Success Manager (Remote)

Wiley Publishing | sepang, Malaysia | Posted June 14, 2026

Position Overview

A global publishing company is looking for an experienced Enterprise Customer Success Manager for the Asia region. This role requires managing a portfolio of Enterprise customers to ensure satisfaction, retention, and growth. Responsibilities include onboarding, tracking engagement, and driving renewals. The ideal candidate should have a strong background in customer success and excellent communication skills. Proficiency in English is essential, with a preference for knowledge in EdTech or SaaS sectors. The position is remote-based with opportunities for career growth.
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