Responsibilities

• Responsible for overall operational, financial and management with strong hospitality experience to ensure the reputation of the company is maintained at the highest level.
• Coordinating work and schedules.
• To develop working relationships with front and back of restaurant staff.
• Constantly seek customer feedback and opportunities to develop high – quality service in the outlets.
• Making sure outlets have sufficient staff by managing their rosters and leave effectively.
• Provide on‑job coaching and guidance to team members, managing their performance to ensure a smooth operation.
• Arrange for timely and detailed briefing sessions for downward communication of product/service changes and for sharing of learning from service recovery actions of the recent past.
• Establishes restaurant business plan by surveying restaurant demand, conferring with people in the community, identifying and...