Position Overview
Job Description- Oversee and manage cloud operations to ensure seamless service delivery and optimized performance.- Expertise in managing cloud infrastructure across major platforms (AWS, Azure, GCP).- Proven experience in cloud operations, service management, and delivering high-quality cloud services on a scale.- Coordinate and collaborate with cross-functional teams to implement best practices in cloud operations.- Manage incident response, problem resolution, and ensure effective root cause analysis.- Implement cloud automation and orchestration processes to streamline operations and improve efficiency.- Monitor cloud performance, security, and compliance, ensuring that SLAs and KPIs are consistently met.- Lead and mentor cloud operations teams, fostering a culture of continuous improvement and innovation.- Develop and maintain operational documentation, including runbooks, incident reports, and operational procedures.- Familiarity with ITIL, DevOps, and Agile methodologies.- Stro...