Position Overview
We are seeking APS4 and APS5 Contact and Application Processing Officers to join a Federal Government department located in Perth CBD, WA. This labour hire contract is up to months, which includes paid leave (annual and personal leave) and .4% superannuation.
The Scheme is a high priority for the Government and the department, with the ongoing commitment to continually improve outcomes for survivors. The Scheme interacts with survivors to provide an outcome that can make a real difference in people’s lives.
The department is committed to the success of the Scheme and developing high performing staff who provide empathetic, survivor focused, trauma informed support.
The Service Delivery Branch is responsible for managing the end-to-end process for applications made under the Scheme. This includes liaising with applicants, receiving and validating applications, assessing and developing recommendations based on the legislation and advising outcomes to applic...