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APS4 Administration and Client Support Officer

Halcyon Knights | Australia, Australia | Posted June 07, 2026

Position Overview

About the company:
Our client is a large government department tasked with improving the lives of Australians.  Our client is looking for experienced Administration Officers to join their busy team for a period of 6 months, on a temporary assignment with the potential to extend.
 
 
About the role:

  • Manage frontline enquiries via phone and online channels, acting as the first point of contact for clients and providers.
  • Coordinate appointments, update client records, and maintain accurate data entry across multiple systems.
  • Provide administrative support including consent form updates, overflow tasks, and record management.
  • Assist with implementation of a new Case Management System while supporting business-as-usual operations.
  • Collaborate with internal teams and support training and learning activities within the service.

 
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