Appointments / Call Centre Officer (St Helens)

An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services.

The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the organisation, including other hospitals, GP services and mainly, our patients.

The closing date is 23 June 2026

Previous applicants need not apply

Job responsibilities

• Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code.
• To deal with pending elective appointments and cancellations, liaising with all rel...