Must Have:

administration and support for software applications. A degree(s) in computer science
configuration
Four or more years of experience in providing troubleshooting
information technology or relevant field may be substituted per *** guidelines for certain years of experience
ServiceNow CIM
ServiceNow Discovery
ServiceNow Service Mapping

Nice to Have:

ServiceNow ITAM

JOB DESCRIPTION
General Overview: At an entry level, provides support for software applications in areas such as configuration, deployment, installation, tuning, monitoring, maintenance and updating. Provides technical assistance and training on applications as needed to users and IT staff. Creates documentation for application support. This position develops competence by performing structured work assignments and receives instruction, guidance and direction from supervisor, manager and/or more experienced colleagues. - Administers softw...