Our client, a Retail Pharmacy company, is looking for a Application Technical Specialist I for their Smithfield, RI location. Responsibilities:

+ This is a Technology rollout call center, so all our assignments involve taking or making calls for multiple technology projects.

+ We also provide first level trouble shooting support to contractors/vendors on-site implementing the hardware.

+ This position involves taking calls from technicians / vendors / contractors who are implementing technology in the stores (This is not a typical customer / consumer call center.)

+ Calls will be received through a queue and out-bound calls could be required.

+ As calls are handled a tracking application will be updated and system validations will be made.

+ When not handling calls you will also be required to provide updates via email, Excel etc.

+ Provided all required training and a handbook for each project as well as necess...