Advance your career as an Application Support Intermediate Analyst with Citi, utilizing your technical knowledge and analytical skills in a supportive role. Focus on resolving complex problems while working closely with various teams.
In this role, you will provide crucial support for Citi applications, addressing stakeholder inquiries and ensuring timely resolutions. You will collaborate with internal technology groups, participate in application releases, and engage in disaster recovery testing. Your responsibilities will also include analyzing risk factors and maintaining documentation to enhance overall application support processes.
Key Responsibilities:
• Address technical queries using existing apps support procedures
• Collaborate with technology partners for effective resolution
• Conduct post-release checkouts for new applications
• Participate in disaster recovery testing initiatives
• Act as a subject matter expert to facilitate communication
Require...