Salary is 120k to 130k + bonus

2 days remote and 3 days onsite
Key Responsibilities

• Serve as the primary point of contact for supporting trading applications used by internal teams and clients


• Troubleshoot and resolve issues impacting order flow, trade execution, and system performance


• Respond to high-priority incidents with urgency, ensuring proper escalation when needed


• Communicate updates to users regarding outages, releases, and ongoing system changes


• Maintain and update support documentation, including procedures and operational runbooks


• Perform daily system checks to ensure platform stability and readiness for trading activity


• Collaborate with global teams to provide continuous support coverage and assist with testing, deployments, and upgrades

Required Experience & Skills

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