Join LTIMindtree as an Application Support Analyst in Mississauga, Ontario, providing essential 24/7 support for a core record-keeping system. Resolve high-priority tickets and communicate updates to clients effectively.
We are looking for an experienced Application Support Analyst with at least 7 years in total, including 4 years in a 24/7 environment. You will utilize strong technical skills in Oracle SQL, COBOL, and mainframe systems while collaborating with global teams. The role demands effective communication and problem-solving skills to ensure smooth application functionality.
Key Responsibilities:
• Investigate and resolve high-priority application tickets
• Provide on-call support during weekends and product releases
• Communicate issues directly to end-users
• Analyze database structures and test stored procedures
• Document defect corrections and provide solutions
Requirements:
• Minimum 7 years in Application Support Analyst roles
• Strong kno...