5+ years strong experience in Production Support / SRE / BizOps (L2 Operations - hands-on troubleshooting, monitoring, and incident handling) Hands-on expertise in Linux (commands, system operations) Strong scripting skills in Shell / Python / Jython Experience with Monitoring Tools: Dynatrace, Splunk Working knowledge of Java (1.8+) Strong expertise in SQL and database troubleshooting (query optimization, performance tuning, and data analysis for incident resolution) Strong experience in incident management and distributed systems support , excellent troubleshooting and problem-solving skills & automation of operational tasks Support onboarding and guidance of junior team members
Good-to-Have Skills Knowledge of additional programming languages like C, C++, Go, Perl, Ruby Experience with performance testing tools (e.g., BlazeMeter) Exposure to payments or real-time transaction systems Understanding of DevOps and automation practices