Job Summary

Responsible for the performance of tasks related to application implementation, adoption, enhancement, and support. This includes but is not limited to analysis, development, training, testing, documentation, go-live and on-going support, problem resolution, and maintenance.
Job Duties


+ Possesses a strong understanding of assigned and related application(s); can demonstrate a proficiency in navigating through the applications .

+ Meets with relevant personnel to perform data collection through discussions, workflow observations and document review. Possesses an understanding of best practice workflows. Identifies opportunities to modify current state workflows to increase efficiency or effectiveness.

+ Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documenta...