Become a pivotal part of the Rail Traffic Control system as an Analyst in Solution Management. This role emphasizes technical support, system integrity, and the collaboration needed to ensure optimal performance.
As a key player in IT, you’ll coordinate with stakeholders and oversee critical system operations. Your responsibilities include troubleshooting, supporting system configurations, and implementing solutions that meet Service Level Agreements. You will also contribute to documentation and training efforts, reinforcing best practices within the team.
Key Responsibilities:
• Ensure the smooth operation of Train Dispatch Systems
• Manage server setup and system configurations
• Troubleshoot issues and conduct root cause analyses
• Lead the documentation and training for support materials
• Provide first-line support for deployed systems
Requirements:
• Bachelor’s Degree in Information Systems or related field
• 24/7 support environment experience
•...