Perform daily support for Accounts Payable (AP) operations in general query resolutions for financial partners and business controllers by managing inquiries via SMAX ticketing, perform bank verification for vendors and customers and support to Travel & Expense (T&E) which in compliance with Corporate Policies and Procedures, audit requirements and Internal Controls.

RESPONSIBILITIES

• Handle SMAX to provide support and engage in solution to user problems to ensure user satisfaction and productivity in a timely and accurate manner.
• Handle group mailbox queries from both internal and external stakeholders and ensure that the queries are responded in a timely and accurate manner.
• Acted as CBV (Central Bank Verifier) role to validate and update vendor and customer bank information according to the CBV anti-fraud procedures.
• Expenses Report: validate / check the expenses report summitted by employees. Ensure the employees are not vi...