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Agensi Pekerjaan Penta Consultancy Sdn. Bhd | kuala lumpur, Malaysia | Posted June 17, 2026
Position Overview
- Conduct onboarding sessions for new annotators, ensuring full understanding of annotation tools, workflows, and rubrics.
- Design, update, and deliver training materials, SOPs, and reference guides aligned with project requirements.
- Lead refresher training and knowledge calibration sessions to address performance gaps or rubric updates.
- Develop assessment tests and evaluation forms to measure annotator readiness before production deployment.
- Regularly review annotation performance reports with QA and PM teams to identify training needs.
- Coach underperforming annotators through one‑on‑one sessions and targeted improvement plans.
- Track learning progress, document training outcomes, and maintain training compliance records.
- Collaborate with QA to analyze common error patterns and translate them into training interventions.
- Ensure annotators maintain KPIs (Accuracy 90%, Consistency 95%, Rejection Rate...