Description

AI / ML Product Manager – Loyalty & Personalization Role Summary Advance Auto Parts is seeking a hands-on AI/ML Product Manager (contract) to support the launch of a next-generation loyalty and personalization platform across Advance Rewards (DIY) and Pro Rewards (B2B). This role will lead requirements gathering, business workshops, and product definition, translating AI-driven insights into executable product capabilities for campaigns, segmentation, and customer engagement. Key Responsibilities Lead requirements gathering and structured workshops with Marketing, Loyalty, and Operations teams to define: Promotions, rewards, and campaign needs Customer journeys (earn, engage, redeem) Translate business input into: Epics, user stories, and detailed product requirements Functional and non-functional specifications Define and operationalize AI/ML use cases, including: Predictive segmentation and targeting Personalized offers and rewards Behavioral insights and pattern ...