AI Product Manager – Conversational AI (Voice & NLU)

Our client, a pioneer in innovative financial solutions, is seeking an AI Product Manager – Conversational AI to lead the strategic development and deployment of voice-based AI solutions. This role serves as an organization-wide leader, owning the vision for automated customer interactions and driving the adoption of sophisticated voice bot technology. The ideal candidate blends technical NLP expertise with product leadership to transform customer experience through automation.

Key Responsibilities

Product Strategy & Roadmap Ownership

• Strategic Vision: Define and own the long-term product vision and roadmap for voice-based conversational AI solutions, specifically leveraging Google Dialogflow.
• End-to-End Delivery: Lead the full product lifecycle from initial ideation and requirements gathering...