Overview

Join us as an AI Ops Engineer, to build and run an enterprise AI Factory within our Card Merchant Services organisation, enabling AI‑driven change across the merchant payments lifecycle.

This role focuses on acquiring, risk and fraud, and merchant servicing, delivering a secure, scalable, and well‑governed AI platform that operates effectively in a highly regulated payments environment. You will be accountable for the end‑to‑end operationalisation of AI, spanning model, prompt, and agent lifecycles; deployment and monitoring; guardrails; and cost optimisation, ensuring AI solutions are production‑ready, auditable, compliant, and scalable across merchant payment use cases.

You will be accountable for the end‑to‑end engineering of GenAI and ML platforms, embedding governance, observability and operational resilience by design, while enabling teams to deploy and run AI solutions with clarity, assurance and accountability at scale.

Responsi...