**Requisition number:** 2370343
**Job category:** Business & Data Analytics

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**

We are seeking a highly analytical and solutions-oriented Contact Center AI & Analytics Analyst to support the evolution of our AWS-based contact center platform and identify opportunities to enhance operations through data, automation, and AI.

This role serves as a key contributor and subject matter ...