The AI Outcomes Manager will partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on Glean. They will lead strategic reviews and advise customers on their AI roadmap to ensure maximum value from Glean's platform. Responsibilities include translating business needs into clear problem statements, success metrics, and practical AI solutions, collaborating with Product and R&D to shape priorities, conducting discovery workshops, scoping pilots, and guiding rollouts to drive breadth and depth of adoption of the Glean platform. The role involves designing and building AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability. Additionally, the AI Outcomes Manager will proactively identify expansion opportunities and drive engagement across teams and functions.

Bangalore or Seattle, United States or India ...