About Helpshift

Helpshift is a leading customer service platform powered by AI and automation, helping businesses deliver exceptional customer support experiences across digital channels. We are looking for passionate AI Engineers who are eager to build intelligent systems using the latest advancements in Generative AI, NLP, and Machine Learning.

Role Overview

As an Entry-Level AI Engineer, you will work with experienced engineers and data scientists to design, develop, and deploy AI-powered solutions. You will contribute to building conversational AI systems, intelligent automation workflows, Retrieval-Augmented Generation (RAG) pipelines, and machine learning applications that enhance customer support experiences.

This role is ideal for candidates with a strong foundation in Python, Natural Language Processing (NLP), Generative AI, and MLOps who a...